All our prices are £ sterling and do not include post and packing. Postage is a flat rate of £5.55 for a 1st Class, signed for, delivery service.  This is the price set by Royal Mail for a 'small parcel'.

All our card payments are currently processed through Stripe and PayPal, therefore you know they are secure.

Please allow 10-14 working days for UK dispatch. 

Shipping and Handling:
UK orders are posted using the Royal Mail. Unfortunately we cannot ship outside of the UK at this time.

If for any reason you are not entirely happy with your purchase, we will be happy to exchange the item or offer you a full refund. Provided the goods are returned to us, unworn, within 14 days along with a valid sales invoice (this is supplied with your goods). This guarantee does not affect your statutory rights. You can return goods to:

The Gables
Partridge Lane
Newdigate, Surrey

Data Protection:
We store and process all our customer data in accordance with the current legal requirements of the Data Protection Act.

Privacy Policy:
Here at Pupmalup we do not disclose our buyers' information to third parties. None of your personal details or purchase details will be passed to any other company. We don’t like to be cold called or spammed and we assume our customers feel the same way. For our full privacy policy click here

Help Us:
If you have any questions, comments or suggestions please email us at Alternatively you can phone us on
07759217604 with any questions.

Thanks for shopping with Pupmalup.